Experience PETPro
Join our FREE public office hours for an exclusive sneak peek
We know how committed you are to being the best pet professional you can be—that’s why we believe you deserve the chance to explore a program before fully committing.
Join our FREE Public PETPro Office hours to see if PETPro is the next right step in your learning journey.
Here’s what you’ll get:
- Expert Insights: Connect directly with our team to get answers to your most pressing questions
- Exclusive Sneak Peek: Experience firsthand what it’s like to be a PETPro member
- Networking Opportunities: Engage with like-minded professionals and settle into the supportive community
Select a button below to register today! ↓
Frequently Asked Questions
About 1 hour
As many as you’d like!
Yep! That’s what they’re there for!
Nope! We do not record our regular PETPro office hours so we won’t be recording the public ones either. This is primarily for 2 reasons:
1) Privacy. Some office hours can get into personal topics, and we don’t want folks to hold back from talking about what they need to because they’re concerned about being recorded.
2) We know our community. If we recorded office hours, the majority of folks would feel obligated to watch them even if we tell them not to but not have enough time and therefore feel overwhelmed and guilty. Office hours are a place to get your specific questions answered to help you implement what you learned instead of a place to learn brand new things. We only record material that’s meant to teach you the things to limit overwhelm.
Nope, many of our members choose to be a fly on the wall during these sessions and soak up the answers from what others are asking.
Use this link to the World Clock website and switch from Chicago (CST) time to your time zone.
When you register using the above buttons, Zoom should automatically convert it to your time zone.
Our office hours are informal, though the type of session does dictate the agenda.
Behavior Observation Practice Sessions:
Together you’ll watch an already submitted video and practice behavior observation skills as a group.
Office Hours:
Standard Q&A format. We’ll ask what question you have then give you answers.
Group PETPro Informational Call:
This Q&A is specifically to answer your questions about PETPro. We’ll use the standard Q&A format.
The topic category is in the name. So, if you have questions about your business you’ll want to attend the Business Office Hour.
The Anything Goes Q&A Office Hour covers whatever the participants want to cover and can span a good deal of topics.
The Group PETPro Informational Call is specifically to answer questions about the PETPro program.
Email us at [email protected] with your question!
Meet Your Mentors
allie bender, CDBC, CPDT-KA, SBA
Allie Bender (she/her/hers) is a Certified Dog Behavior Consultant, Certified Professional Dog Trainer- Knowledge Assessed, and a Shelter Behavior Affiliate. She has been in the animal welfare industry since 2006 and professionally training since 2012. She is the founder and co-owner of Pet Harmony, co-author of Canine Enrichment for the Real World, and a national speaker.
While in the animal sheltering industry, Allie realized that her passion lied in helping pets with maladaptive behaviors. Specifically, she wanted to help prevent animals with rehabilitatable problems from being euthanized. She loves working with dogs and cats displaying stranger danger, resource guarding, and leash reactivity. Her favorite thing about working with pets and their people is seeing relationships grow and seeing harmonious households develop.
emily strong, CDBC, SBA
Emily Strong (she/her/hers) is a Certified Dog Behavior Consultant and Shelter Behavior Affiliate. She has been in the animal welfare industry since 1990 and has been a behavior consultant since 2008. She is the co-owner of Pet Harmony, co-author of Canine Enrichment for the Real World, and a national speaker.
Emily started working with animals at a young age and struggled with the notion that you have to hurt, scare, or intimidate animals to help them. When she discovered the behavior sciences and learned that it wasn’t necessary to do so– that we can care for emotional, mental, and physical health simultaneously– she plunged headfirst into animal behavior. Emily loves helping current and prospective behavior professionals and working with pet parents through our in-depth services. She enjoys working with all species.
Ellen Yoakum, cert. sa pro trainer, kpa-ctp
Ellen Yoakum (she/her/hers), Cert. SA Pro Trainer, KPA-CTP is a trainer and behavior consultant with Pet Harmony. Ellen’s passion for animal welfare and training was ignited during her undergraduate studies at the University of Washington where she was able to work as a research assistant focusing on captive animal welfare and enrichment.
For over a decade, Ellen has been working within animal care and behavior in multiple capacities including: dog daycare and boarding, wildlife rehabilitation, zoological, captive animal welfare research, and private training. In 2015, Ellen relocated to Winter Haven, Florida where she worked with Natural Encounters Inc., a company that specializes in free flight avian education opportunities around the country.
Ellen joined Pet Harmony in 2020. Ellen is a Separation Anxiety Pro Trainer, and Certified Training Partner through the Karen Pryor Academy (KPA-CTP).
MaryKaye kendrick, IAABC-ADT, CSB-D
MaryKaye Kendrick (she/her/hers), IAABC-ADT, CSB-D, Family Paws Parent Educator, is a dog trainer and behavior consultant with Pet Harmony. She enjoys working with both dogs and humans by meeting them where they are in their educational journeys. She also enjoys attending science-based seminars about animal training and behavior to advance her skills and knowledge.
MaryKaye is a Family Paws Parent Educator, an Accredited Dog Trainer & is Certified in Shelter Behavior – Dog (CSB-D) through the International Association of Animal Behavior Consultants (IAABC) and her dog, Fonzy, has earned his NW1 title from the National Association of Canine Scent Work (NACSW).
Tiffany Holmes, CPDT-KA, FFCP
Tiffany Holmes (she/they) is a dog trainer and behavior consultant with Pet Harmony. She has provided group and private dog training in the bustling metropolis of Fort Wayne, Indiana since 2021. Tiffany believes that all relationships—between members of the same species or different species—are an opportunity to learn from each other and grow together for the duration. An opportunity we should embrace, celebrate, and cherish!
With the amount of information available to pet parents, she feels lucky to have trained and apprenticed under the guidance of her local mentor (in the same group classes she and her dog Petey took!) using positive, science-based training methods. In group classes or through behavior consulting, Tiffany loves watching people learn to appreciate their dogs for exactly who they are as individuals.
